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Privacy Policy

This website is operated by Max4Therm (UK) Ltd. Max4Therm and its associated companies will use the information we collect from you in accordance with this policy. A list of our associated companies is available on request to info@underfloorparts.co.uk.

Our Approach

Your privacy is important to us. We want to make sure that when we collect information from you we do so in a way that does not infringe your privacy. Our policy explains how we do this. By registering or placing an order on this site, you consent to the collection, use and transfer of your information under the terms of this policy.

Collection of Information

We may collect names, email and postal addresses, telephone numbers, professions, purchase and mailing history from you if you order from us or complete an online form (for instance to join our email services).

Use of Information

Your information will enable us to provide you with access to our website and to carry out administration, statistical analysis and market research. If you have requested any goods or services then we will use your information to supply the goods or services, to bill you and to contact you where necessary concerning your order. Where you have consented, we may contact you on occasion by post, telephone, fax and email about products and services we think might be of interest to you. If you decide in the future that do not want to receive such information, please email info@underfloorparts.co.uk. Where you have consented, we may make your details available to other reputable organisations whose product or services we think might be of interest to you. If you decide in the future that you do not want us to make your information available in this way please email info@underfloorparts.co.uk. We may transfer your personal details to our sister companies. If you do not want us to make the information available in this way email info@underfloorparts.co.uk. We may disclose your information to our agents and service providers for the purposes set out above. We will retain your information for a reasonable period or as long as the law requires.

Cookies

We use cookies on this web site. Cookies are small amounts of information that we transfer to your computer’s hard drive through your web browser. They tell us when you have visited our site and where you have been. They do not identify you personally, just the presence of your browser. Cookies make it easier for you to log on and use the site during future visits. They also enable us to provide you with a more personalised service. Should you wish to do so, your browser’s help section should be able to warn you before accepting cookies and how to filter or disable them, although in the latter case, you may not be able to use certain features on our site.

Accessing and Updating

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at info@@underfloorparts.co.uk. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you. Changes to our privacy policy Any changes to our privacy policy in the future will be posted to the site and, where appropriate, through e-mail notification.

Contact

If you have any requests in relation to the use we make of your information, please email info@underfloorparts.co.uk. All other comments and queries relating to the administration of your relationship with us, our use of your information and this Privacy Policy are welcomed, please see our contact page for information on how to get in touch.

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  • Ordered the parts on Friday arrived…

    Ordered the parts on Friday arrived Saturday.
    Competetive price and very good service over the phone.

  • Blending valve headwork replacement

    Goods were as stated and delivered within 2 working days.

  • Underfloor heating repair kit

    Ordered on-line, very easy and very prompt delivery everything they said

  • Quick service.

    Delivery very quick and the pipe kit did the job perfect.

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